Shipping and Return Policies

1. Shipping Information

We offer shipping on all our herbal supplements. Our shipping costs are calculated based on the weight of your order. The exact fee will be displayed at checkout before you complete your purchase.

Processing Time: 14-45 Days 

Estimated Delivery Times:

• Standard Shipping: 7-14 days.
• Expedited Shipping: 2-7 days.
  

2. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's site.

3. Shipping Restrictions

Shipping is available to any country upon request. Please note that some products may have shipping restrictions due to their nature. These will be clearly indicated on the product page.

4. Return Policy

At this time, we do not offer refunds on our products. All sales are final.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer service team within 30 days of receiving your order. We will work with you to resolve the issue.

6. Cancellations

Orders can be cancelled within 3 days of placing the order. After this time, we cannot guarantee that we can stop the order from being processed and shipped.

7. Contact Information

For any questions or concerns about your order, shipping, or our policies, please contact our customer service team at office@sot-llc.com.

Please note that these policies are subject to change. We recommend checking this page before each purchase to ensure you have the most up-to-date information.